Senior Move Managers FAQs

What does Senior Move Managers do?

Senior Move Managers are essentially a personal assistant when moving home.

How much does it cost?

Every job is unique, however, the process generally remains consistent. The cost of each job therefore is different but a few factors are considered. How big is the property? How far are you moving? How much help do you need during the process? The only way to get an accurate indication is through a free, no obligation consultation. Call us on 0800 667 588 to organise this now.

How will you make my move easy?

We will remove all of the stress from your move through thorough planning and execution. Our teams are experts at helping you move meaning you can literally leave everything in their capable hands. Whether it is assistance selling furniture, clearing rubbish, getting the carpet replaced, or walls repainted, we can take care of it for you.

How do I choose the right retirement village?

Retirement villages are wonderful places to live; there is an abundance of activities and you will get to make a lot of new friends. Choosing the right village is dependent on a number of factors:

• How much does it cost?

• Where is it located?

• Is it near a bus stop?

• Are shops nearby?

• What are the fees associated with purchasing into a village?

If you would like some independent advice, we can certainly talk with you about the villages we work in and what they may be able to offer.

I haven’t sold my house in a long time - how do I choose a real estate agent?

Choosing a real estate agent can be tough. Most agents will try and win you over by saying they can get the most money for your property. While this is true, you want to choose an agent who you get along with and can hopefully trust. Recommendations from friends or family about who they have used in the past is a great place to start. There are a couple of considerations to make when selecting an agent:

• How much commission do they charge?

• What is the cost for marketing?

• What methods of sale are available to me? Auction? Tender? Deadline Sale?

• How much are my lawyers fees?

• How much money will I have left after paying for the sale of my home?

How much stuff can I take when I move into a village?

Each and every village is different and they offer different sized units (even within the same village). One thing we will help you with is creating a floor plan of your new home so you know what will fit comfortably and what may need some more thinking.

Do you help people who aren’t moving into a retirement village?

We certainly do. Give us a call on 0800 667 558 to see how we can help you.

Do you move people who aren’t seniors?

Yes we can do - provided we have availability in our schedule. Give us a call on 0800 667 558 to see how we can help you.

How long does the move take?

Every move is different. The shortest move we’ve had took us 8 hours, while the longest took 258 hours. Generally a typical move will take 40-50 hours. This includes the planning, packing, relocation and unpacking.

What does the process look like from start to finish?

First we meet with you and raise a quote. Once the quote is accepted we will then book in our staff to complete the work. We work backwards from your intended move in date and the bulk of the planning work is done a couple of weeks out from your move with all of the packing and selling completed in the last week before your move. We would usually come in and pack up your property in the three days immediately before the scheduled move day.

How many people have you worked with?

We have helped over 450 families move (both into retirement villages and independently). Our biggest move was in 2019 from Christchurch, New Zealand to Aberdeenshire, Scotland.

When did you first start?

We first started out in Christchurch in April 2016. We now have teams working in Christchurch, Wellington, Hamilton, Tauranga and Auckland.

What is a floor plan?

A floor plan is a to-scale diagram which shows you a birds eye view of your new apartment, villa, or house. Having this diagram allows our team to help you plot which items of furniture to take with you. It allows you to objectively see that perhaps your 3-seater couch may not fit in the lounge, but your 2-seater will. It also gives us a clear picture of where to place items on moving day so you can be out for lunch, or spending time with family while we do all the hard work.

Do you provide packing materials?

Yes we do. We have all of our own boxes, packing paper, bubble wrap, blankets and tape.

Do you provide transit insurance?

Yes we do. We can cover you for up to $150,000.