We always recommend that you check with your current contents insurer to see if they cover your belongings during the move. If they don’t, we offer our "No Worries Guarantee" for an additional cost. This guarantee provides protection for your belongings in case of any damage during the move. Please ensure you read the terms & conditions carefully to decide if this guarantee is suitable for your needs.

Of course! We encourage family involvement at every step. We can coordinate with your loved ones to ensure everyone is on the same page. Please let us know and we will add them as another point of contact to your file.

Our team is trained to handle your belongings with the utmost care and respect. We use high-quality packing materials and techniques to ensure everything is secure during the move. Plus, we’re fully insured for added peace of mind.

Yes, part of our full unpacking service is to make your new place feel like home. This includes arranging furniture, making beds, connecting electronics and unpacking your kitchen, bathroom and wardrobe just the way you like it.

Absolutely! We can drop off your donations to local Op-shops and/or facilitate rubbish removal or even hire and fill a skip, if you book a moving package with us. We take care of the logistics so you don’t have to worry!

No, however in some regions we may be able to facilitate storing your items in our depots for a short period, if your new home is not ready yet. This will incur an additional charge. However we are able to suggest some storage places and can give you a better idea of the unit size based on our volume calculator. While you need to arrange this yourself, we can make this process as easy as possible for you!