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© 2019 Senior Move Managers Ltd.

COVID-19 with effect from 24 March 2020


Senior Move Managers is the only approved provider for moving residents into retirement villages around New Zealand during this unprecedented time. We have been listed as an essential service provider, so moving is one less thing for you and your family to worry about, we're here to help.

We understand your move still needs to occur as you have may have sold your house, or you're moving into care or assisted living. We can ensure you our teams are ready to make this move stress free and easy.


As we work closely with retirement villages and those in the elderly community, the team at Senior Move Managers want to ensure you we are taking every necessary precaution and measure possible to mitigate any transmission of disease or infection.

Specifically, in regard to COVID-19 all Senior Move Managers staff have been instructed to:

  • Remain home if unwell

  • Self isolate as directed by the MoH

  • Practice proper hygiene, i.e washing hands thoroughly

  • Utilise hand sanitiser when entering and exiting the SMM office as well as client’s homes

  • Wear disposable gloves when working with clients belongings

  • Reduce all physical contact with our clients - hand shakes, hugs etc

  • Follow all instruction from village staff and clients when on site or in their homes

We have also put a regular cleaning schedule in place for our company vehicles and local offices to make sure they remain clean and as germ free as possible at all times.

All SMM vehicles have hand sanitiser in them at all times with excess stock available at each office.

We know older people are more vulnerable to COVID-19 and are priorities are as follows:

  • Protecting our staff from potential exposure to the virus

  • Protecting our clients to any potential exposure to the virus from Senior Move Managers

  • Preventing the transmission of the virus


We will continue to make sure our staff remain healthy, and the health of our clients is top of mind at all times.

As the situation evolves over the coming weeks, we will continue to evolve our company plan and policy, and what measures need to be taken at a company wide level.

For any questions or concerns, please call us on 0800 667 558